Frequently Asked Questions
Everything you need to know about our fair trade fashion.
What makes GOEX Apparel different from other clothing brands?
GOEX is a fair trade boutique. We prioritize ethical manufacturing and sustainable jobs, ensuring every garment is made by workers who earn a fair living wage in a safe environment.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Shipping times vary by location but typically arrive within 3-5 business days for domestic orders.
What is your return and exchange policy?
We want you to love your purchase. If you are not satisfied, you can return or exchange unworn items with original tags within 30 days of delivery.
How should I care for my GOEX garments?
To maintain the quality of our premium fabrics, we recommend machine washing cold with like colors and tumble drying on low heat. Avoid using bleach.
Do you offer bulk or wholesale ordering for custom printing?
Yes, we specialize in providing high-quality blanks for screen printers and businesses. Please visit our wholesale portal or contact our sales team for bulk pricing.
Where are your clothes manufactured?
Our apparel is primarily produced in our own factory in Haiti, where we provide life-changing jobs, and we also source sustainable components from the USA.